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A Business Development Officer (BDO) builds and grows a customer base of new clients through prospecting, community involvement and proactive business development activities as well as networking and building centers of influence. Increases business development through quality loan submissions and all aspects of deal flow management as well as assists in increasing core deposits for the Bank. Develops and expands relationships for long-term business partnering with clients while referring prospective business and individual clients to internal business partners. As a steward of the Bank’s name and reputation within the communities served, the BDO must embrace the Bank’s Mission Statement and demonstrate a thorough understanding of same through their conduct and discharge of their duties and responsibilities.
A Call Center Representative is the first line of contact for our customers. This position is responsible for providing a unique and beneficial customer experience which enhances the customer relationship with the bank. Using advanced knowledge of our services and products, they will provide a high level of customer support by telephone, email, chat or other electronic communication. This position does not currently have supervisor responsibilities, but could evolve based on growth potential and candidate qualifications.
A Universal Banker is responsible for providing teller based transactions and handling maintenance and service requests for consumer and business products/services for new and existing customers while delivering an exceptional customer experience. Universal Bankers process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures.
