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A Teller Supervisor in our Dallas Banking Center is expected to actively listen to customer's needs, recommend products or services that may be of benefit to them and have a service mentality that encourages the engagement of relationships with customers and co-workers. This position is responsible for overseeing the daily activities of the Tellers to ensure they provide exceptional service to the Bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the Bank. Duties will include making sound, time-sensitive business decisions to pay certain items presented for payment and approving items for deposit. Extensive...
The Universal Banker in our Dallas banking center is responsible for providing teller based transactions and handling maintenance and service requests for consumer and business products/services for new and existing customers while delivering an exceptional customer experience. Universal Bankers process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures.
A Teller within the Banking Center plays a vital role in the customer experience, and is generally the most frequent point of contact as you process and assist with transactions, while complying with all policies, procedures and regulatory banking requirements. Offer digital and mobile solutions to provide the most convenient access for a customer to conduct their banking transactions. Perform transactions accurately and efficiently including check cashing, deposits, transfers, and withdrawals while adhering to established operational policies and procedures. Build relationships with customers by connecting them with the banking center team, who can help address financial...
